Shipping policy

Is it in stock?

Over 98% of products listed on our website are in stock. If your part is in not in stock, we will let you know as soon as we process the order. We process orders the same working day we receive them. If you want to be sure then contact us.

Products not in stock will normally not have a price or will state in the description we need a day or two to get them in.

Where do you ship from?

We stock all our parts from our location at The Boat Works marina on the Gold Coast in Australia.

When will I get my part?

We ship the same day we receive the order as long as it is within the time the freight company can collect / handle the order which is normally 2:00pm Australian Eastern Standard Time.

We will normally provide a tracking number for your order when it is shipped.

Free Shipping on Parts orders in Australia over $150

Where you select Free Freight, your parts will normally be sent by standard post or other standard delivery service. If time is an issue, select a paid-for service. Australia Post's standard service is typically 4-10 business days within Australia.  Consider a paid for service.

Certain Items Do Not Qualify for Free Freight. Please read the product descriptions.

All dangerous goods, oils, lubricants, DeFOUL, Propspeed products may only be sent by road and do not qualify for free freight.

Who do you ship with?

We use Australia Post, TNT, DHL, Couriers Please, Fedex, as well as brokerage services such as Transdirect. We have experience in shipping around Australia and worldwide and will select services we believe operate well for your area or type of goods being sent.

If you have your own carrier or want to discuss shipping, please contact us to let us know.